Post 14 - Sample CV

Here is an example of a good CV structure for a Multilingual role in Dublin. Most of the time Recruiters like to receive a Word format CV because they need to paste the CV in a coversheet. This is only an example so feel free to adapt and make it look better.

Paul Bignard
83 Merrion Square
Dublin 2 - Ireland
Email: paul.bignard@gmail.com
Linkedin: http://ie.linkedin.com/in/gillescognard
Mobile phone: 01 614 6000

French Customer Service Agent

Work Experience

January 2013 to today: French Customer Service Agent at Convergys (Dublin, Ireland)

• Answering calls and emails from Customers
• Helping customers to solve technical issues
• Working to set targets (SLAs, KPIs)
• Working as part of a team and helping colleagues

January 2011 to December 2012: French Technical Support Agent at HP (Leixlip, Co Kildare, Ireland)

• Solving technical issues with customers over the phone and emails
• working in a team of 15 agents
• Help to achieve individual and team targets

October 2010 to December 2010: looking for work in France and preparing for relocation to Dublin

Education

September 2008 to September 2010: Diploma in IT - DUT Valence - France

June 2008 - Baccalaureat - Lycee Lamartine Macon - France

IT Skills

• Strong knowledge of Windows OS (XP, Vista, 7), MS Office (Word, Excel, Powerpoint)
• Good hardware knowledge
• HTML, Javascript

Language Skills

• French - native Language
• English - fluent 
• Spanish - intermediate

Hobbies and interests

IT, Football and sports in general, travels, history and Irish culture.